Tags: travel management
CWT Exceeds 2020 Messaging Program Goals
CWT today announced it has reached a milestone in its messaging solution service, with over 750 corporations in more than 110 countries now actively using the service.
In Times Like These: Collaboration is essential
As we search for a sense of normalcy, this crisis presents an opportunity to better lead by example, better care for clients and colleagues, and change to position for the best possible future.
COVID-19: An update from Kurt Ekert, President & CEO
As we continue to navigate the uncharted waters of this crisis, affecting families, business communities, and indeed the very fabric of our society, I am awed by the selfless dedication of so many people to help others less fortunate during this difficult time.
Head Start: How to finish the year strong
All’s well that ends well. It’s not how you start, it’s how you finish. Glory awaits you at the finish line; When facing the final month of the year, these old sayings aren’t always helpful. Some of us feel less like an Olympic sprinter and more like we’ve hit a runner’s wall.
Mission Possible: 5 ways to prepare for an important work trip
Next week, from 19 - 21 November, companies from around the world will gather in Munich at Europe’s largest business travel event. The GBTA Conference 2019 is an opportunity for organizations to showcase their latest products and services, share their insights, and get in touch with colleagues, suppliers, clients, and prospects.
Lost in Transition: How to manage change in corporate travel programs
Throughout the world, organizations are undergoing seismic shifts in their travel programs as they respond to technological advances, developments in the supply chain and evolving traveler expectations.
Good Migrations: 3 ways to be a more sustainable business traveler
As highlighted in our 2020 Global Travel Forecast, geopolitical and environmental issues have made predictions for travel trends volatile.
The Perfect Fit: Should you have a one-size-fits-all or tailormade travel policy?
The first step in business travel management is to draft a travel policy. There is a lot to consider when arranging business travel, so it makes sense to have a robust corporate travel policy in place. But how is it supposed to be built? Using a one-size-fits-all approach or a tailor-made one taking into account the differences of your traveling population?
Face Time – Would you rather have WiFi or chat to your neighbor?
Ponder this question: When you're on a plane, do you prefer to have no access to the internet or have to sit next to a talkative stranger? In an era where we spend most of our time glued to our screens and not having internet connection can make most of us break into a cold sweat, the answer seems obvious. But is it really? How many of us favor hours of conversation over online connectivity?
6 questions to ask yourself about your travel program
It's a couple of months into the New Year, a time when for many, January resolutions have started to fade. Why not revive your goal-setting spirit by bringing it into your travel program?
One Giant Leap: How to bridge the gap between travelers and travel buyers
There's a gap between what travel buyers believe travelers want from overnight stays and what travelers actually seek. RoomIt and GBTA recently launched a survey to identify what is making up this gap, and why it doesn’t seem to be going away. Unsurprisingly, many of the misunderstandings identified in the survey were about how to improve compliance and traveler satisfaction.
Staying Power - How your hotel policy can help win the battle for top recruits
For those who travel frequently, a good travel policy is essential to work-life balance and can be a key factor when determining whether to stay in a job or accept a new one. In fact, 59% of North American business travelers and 66% of Latin American travelers told GBTA that a company's travel policy is an important factor when deciding to take a job with a new employer.
Perfect Pairings – Industry collaboration meets travelers’ changing tastes
Tastes and trends change over the years. Just look at food. When you were a kid, “Eat your brussels sprouts” was something you had to do, not something you ever wanted to do. Then, chefs started roasting brussels sprouts topped with bacon and they became a food you actually craved.
Open Innovation: Is there room for a consumer-grade experience in corporate travel? (1/3)
When it comes to delivering a consumer-grade experience, corporate travel is often seen as behind the curve. Early investments in online technology tended to focus on expense or booking capabilities. Creating a good traveler-experience was not even an afterthought.
Hotel Loyalty - How to defeat a werewolf
Apparently, every business everywhere is completely unprepared to battle werewolves. In meetings, conferences, webinars, and emails we constantly come across the phrase: “There is no silver bullet,” which, unfortunately, is the only thing that kills werewolves.
In Full View – Why should you consolidate your travel expenses?
We’ve all been there. The bargain offer of the new gym membership that’s going to keep you fit. It’s only a small amount each month. But wait, your trainers have holes in them, you need a new padlock for the locker, and definitely a new water bottle (gym drinking fountains – no thanks!). Then there’s parking, a new towel, as well as a post-workout caffeine fix at the café. Suddenly, that gym membe
Why personalization is essential to business travel
In today’s consumer-driven market, customers don’t just appreciate a tailored experience – they expect it. Personalization helps organizations improve employee loyalty and engagement, and fosters the kind of positive association with corporate travel normally reserved for personal apps and websites.
Build it, They'll Come - Why offering choice is critical
The percentage of business travelers who book hotels within their corporate travel programs has hovered around 50% - 60% for years. Travel managers told GBTA one reason is that their travelers want to stay at a different type of property than what’s available in their program. Another big reason? They can get better rates on their own.
Pick Up the Phone: A clear path for mobile booking
Consumers will always seek the path of least resistance to simplify their lives — and business travelers are no different. As corporate travel apps historically failed to keep pace with their leisure counterparts, business travelers have been torn between wanting an independent, intuitive and personal mobile booking experience, and needing to stick to policy.
The Sharpest Tool In The Box: Why TMCs make the best data partner
Large, complex travel programs often require significant data processing, integration and analytics. Many integrate travel, card and expense data to understand expenditure, tackle off-channel spend and manage suppliers. Sometimes travel managers will look to systems integration services and/or analytics tools for help. But TMCs – like CWT – can actually be a better option.