The Long View: 3 things that everyone in the business travel industry should be monitoring over the next few years
Between industry leaders lobbying for easing of travel restrictions in time for summer holidays, and eyes and ears firmly on vaccination rollouts and the Delta variant, so much seems to be riding on the next few months.
In March, we polled our customers who said the most important enablers to see them return to business travel were widespread vaccine distribution (weighting the importance of t
Can creativity boost inclusion?
An inclusive and diverse culture gives companies a competitive edge, boosting innovation and productivity.
But as companies around the world continue to focus on pressing needs, many diversity and inclusion efforts have been put on the back burner.
In the wider world, the pandemic has called on us to do our part by physically disconnecting from others – to socially distance, close borders,
Ready for Take-Off: How the Covid-19 pandemic reinforced the value of NDC
NDC (New Distribution Capability), a standard developed to evolve the way air products are sold, giving buyers access to a wider range of content, and allowing airlines to bring more differentiated and personalized products to market faster, has– understandably – not been the biggest concern for the travel industry recently.
What’s in a word?
Almost every day I deal with a neologism, while sometimes I have to engage with a prelogism, and, occasionally, if I am especially lucky, I attend the birth of a protologism. What am I? This isn’t actually a riddle, and I am not a doctor (well, I am a spin doctor, but that actually has nothing to do with it.)
Embrace Your Inner Yogi: Meetings & Events in a Post-Covid-19 World
In this new and somewhat unfamiliar landscape, if the Meetings & Events industry is to successfully re-build itself and emerge stronger from the crisis, we need to think and act differently. We need to have more flexibility, more patience and more wisdom.
Team Spirit: 3 tips for working in a remote team
Due to the Coronavirus crisis, millions of us are now working from home for the forseeable future. In case you are not used to it, let me share some tips that work for my fully-remote team, with members spread across different time zones and geographies.
Travel etiquette: 9 tips that will make you a popular travel buddy
Traveling for most of us, is an exciting experience that broadens the mind. That said, it is true that some trips can become a headache if you encounter inconsiderate travelers along the way. We share here nine travel etiquette tips from our in-house experts, to observe local customs and help avoid faux pas that might offend other travelers.
All that we share: Standing for zero discrimination
You may already know that, according to the Boston Consulting Group, companies with a more diverse management team have 19% higher revenue, or that McKinseyresearch shows that racially and ethnically diverse companies outperform industry norms by 35%.
Promoting sustainable travel - Everyone’s business
Are you familiar with the term ‘flysgskam’? Maybe not, but if I tell you it is the Swedish neologism that describes the shame we ought to feel about flying, I am sure you will immediately know what I am talking about.
Rules and rewards: Is there a business opportunity in GDPR?
GDPR (the European General Data Protection Regulation) has given rise to a transformational shift in the way companies deal with online privacy, but to some, it is still seen as a regulatory burden. The initial impulse to design and implement GDPR programs has, for a large part, been driven by the fear of massive fines.
Love is in the air - When tech became stronger than arrows
We might think business trips are not the most ideal scenario for romantic encounters with stress, fatigue, and jet lag pumping through our veins, but let’s not underestimate the power of love. Dating apps are seeking to connect people in all places and, when it comes to love, the sky is not the limit.
‘We don’t talk anymore, like we used to do’ - 4 reasons why messaging is such a popular way of communication
Technology is changing our life - from how we work to how we shop. It is even defining the way we interact with each other and build our personal relationships. Take Charlie Puth and Selena Gomez as an example. It seems they don’t talk anymore, like they used to do. Is it maybe because now they message each other? Jokes aside, messaging is becoming a popular way of communication nowadays.
Hyper-Personal: The road to a highly-customized experience
One of the top priorities in our quest to strengthen our position as a truly B2B4E platform is to keep improving the personalization of our services so our clients and their traveling employees can benefit from a seamless experience.
Doing business Responsibly at CWT
Today, conducting business responsibly is an imperative. Our own employees and customers are expecting that from us. With that in mind, we are constantly working on expanding our Responsible Business program. This short video highlights some of our key Responsible Business achievements of 2019.
Celebrating Human Rights Day: Why SDGs should be included in all CSR strategies
Each year, we commemorate Human Rights Day by celebrating the UN adoption of the Universal Declaration of Human Rights on 10 December 1948, and calling for all companies to place Human Rights at the center of their CSR and sustainability programs.
Making a Bundle: How Are Travel Programs in Asia Pacific Responding to the Trend of Airlines Charging for Ancillaries?
Window or aisle? Would you prefer quicker access to the bathroom and your baggage or to not be disturbed and have a better view? And more importantly, should the company or the employee pay for the choice? This question is becoming more of an issue for travel managers as both full-service and budget carriers bet on unbundling ancillaries as a strategy to maximise revenues.
B2B, or B2B4E? - that is the question
People are broadly familiar with the acronym B2B – or business-to-business – which, according to the dictionary, involves arrangements or trade between businesses, rather than between a company and the general public (known as B2C, or business-to-consumer).
Why external recognition is important for your CSR program
If you have been following our responsible business (it is how we call CSR at CWT) efforts for a while you would have noticed that this is the fourth year in a row that we are announcing our EcoVadis rating. After a first Silver year, we have managed to keep our Gold status for the third consecutive year, proving that all of our efforts towards a first-class CSR program are paying off.
Plane Sailing – The safest airlines for 2019
Safety and security are concerns for business travelers and companies alike. Duty of care ranks high on the list of priorities for any travel manager, but it is especially important for those who send their employees to remote or dangerous parts of the world. Significant effort is put into medical and evacuation plans at the destination.
Painless Payment – Can corporate cards contribute to a great travel policy?
The use of payment methods other than corporate cards is a pain point for travel managers, travelers and Travel Management Companies (TMC) alike. For the former, it makes tracking expenses more difficult; and for the latter it means wasted time in filing receipts. For the TMCs, spending time on admin tasks doesn’t add much value for customers – so all round, a lot of wasted time.